faq

Frequently asked questions

How do I place an order?


- Add items to your cart by browsing through the product categories, you can click on an item for more details. - Select the size you would like to purchase and press 'add to cart'. - Access your cart by clicking the cart button in the top right hand of the website. - On this page you can make changes to your cart, remove items, add items, leave a comment or email if you would like it to be gift wrapped and check out. - Once you confirm and place your order, we will arrange to send the shippment




What size does my child need?


Please refer to our size chart in each product category. If in doubt, we recommend buying a bigger size so you can use our product for longer.




What are your delivery charges?


Delivery within UAE is free for all ordres above AED200. Standard UAE delivery charges will apply based on location. You also have the option to pick up your purchase from JLT Dubai.




How do I pay for my order?


We accept Cash On Delivery and Credit Card Payments via Zbooni. The payment link will be sent to you if you prefer card payment.




What are your clothes made of?


All of our clothes are made of certified organic cotton at certified organic factories in India and China.




How should I care for my organic items?


- Wash at medium temperature (30 degree) - Use Mild Detergents only - Dry in shade - Do not bleach or scrub - Avoid contact with citric substances





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